Sanchar Saathi: block a lost phone and report fraud calls
Updated 2026-10 · General information, not legal advice.
Sanchar Saathi is a Department of Telecommunications portal and app for mobile-related safety: blocking lost phones, reporting suspicious communication and checking connections in your name.
What it handles
- Lost or stolen phone
- Fraud calls, SMS or WhatsApp messages
- Mobile numbers registered in your name that you do not use
How to file
- 1
For a lost phone, file a police report
Report the loss or theft to the police and keep the complaint or FIR number.
- 2
Block it on the portal
Use the lost or stolen mobile option with your phone's IMEI number, the police complaint number and your details.
- 3
Report suspected fraud communication
Use the fraud reporting option for suspicious calls, SMS and messages.
- 4
Check connections in your name
Use the option to see mobile numbers registered on your ID and report ones you do not use.
Key facts
- Dial *#06# on the phone to see its IMEI; note it down when you buy
- If money was lost, call 1930 and report on cybercrime.gov.in
- Free to use
Not sure this is the right place?
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Common questions
What if I do not know my phone's IMEI?
It is on the box and the bill, and your Google or Apple account may show it. Dial *#06# on a working phone to see it.
Does blocking stop misuse?
Blocking makes the phone unusable on Indian networks. It does not recover the phone.