How to file an RTI application online in India

Updated 2026-10 · General information, not legal advice.

The Right to Information Act, 2005 lets any citizen ask a public authority for records and decisions. It is a strong tool when an office will not tell you why your file is stuck.

When to use this

  • A file, licence, refund or pension is stuck and nobody explains why
  • You want a copy of a decision, note or inspection report
  • You want to know what action was taken on your complaint

Step by step

  1. 1

    Find the right public authority

    Decide which department holds the record. For central ministries, use rtionline.gov.in. State departments often have their own portals.

  2. 2

    Write specific questions

    Ask for records and dates, not opinions. Keep each question short and numbered.

  3. 3

    Pay the fee and submit

    The central fee is ₹10. Applicants below the poverty line are exempt with proof. Keep the registration number.

  4. 4

    Wait for the reply

    The authority should reply within 30 days. If there is no reply or it is unsatisfactory, file a first appeal.

  5. 5

    File the first and second appeal

    First appeal to the senior officer within 30 days of the reply. If still unsatisfied, second appeal to the Information Commission within 90 days.

Key facts

  • Standard reply time is 30 days
  • First appeal within 30 days, second appeal within 90 days
  • Information about life or liberty can be given in 48 hours

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Tell us what happened. We show your options, draft the letters and track every deadline.

Sample format you can copy: RTI application format (sample you can copy)

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Common questions

How much does an RTI application cost?

The central government fee is ₹10. State fees can differ.

Can the office refuse to answer?

Only on the grounds the Act allows. If it refuses, file a first appeal.

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