Sent money to the wrong UPI ID or number? How to try to get it back

Updated 2026-10 · General information, not legal advice.

A wrong transfer is not automatically reversed, but banks can ask the receiving bank to request the money back. Act quickly and keep the transaction details.

When to use this

  • You typed the wrong UPI ID, number or amount
  • Money went to an unknown account
  • The receiver has not returned the money

Step by step

  1. 1

    Save the details

    Screenshot the transaction ID (UTR), amount, time and the receiver's UPI ID or name.

  2. 2

    Raise a dispute in your UPI app

    Use the app's "report a problem" option and note the complaint number.

  3. 3

    Contact your bank

    Write to your bank and ask it to approach the receiving bank. Visit the branch if you can.

  4. 4

    Use the NPCI dispute channel and the RBI Ombudsman

    If your bank does not resolve it, raise a dispute on NPCI's UPI dispute system, and after 30 days file at cms.rbi.org.in. If it was a scam, call 1930.

Key facts

  • Report the same day if you can
  • A bank cannot force the receiver to return money, only request it
  • If you are tricked into paying, call 1930

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Common questions

Will a wrong UPI transfer be reversed?

Not automatically. The banks can ask the receiver to return it, and the outcome depends on the receiver.

Whom do I contact first?

Your UPI app and your bank, the same day.

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