Adulterated or expired food? How to complain to FSSAI and the food safety officer
Updated 2026-10 · General information, not legal advice.
Food safety is regulated by the Food Safety and Standards Authority of India (FSSAI) and state food safety officers. You can report unsafe food, and also claim compensation as a consumer.
When to use this
- A packaged food was expired, spoiled or contained a foreign object
- You suspect adulteration
- A shop or restaurant sold unhygienic food
Step by step
- 1
Keep the evidence
Do not discard the product. Keep the packaging, batch number, bill and take clear photos or video.
- 2
Seek medical care if needed
If you or someone fell ill, see a doctor and keep the prescriptions and bills.
- 3
Report to the food safety authority
Use FSSAI's complaint channel (Food Safety Connect) or your district food safety officer.
- 4
Claim as a consumer
Send a notice to the seller and manufacturer and, if unresolved, file at the Consumer Commission for refund and compensation.
Key facts
- Keep the product sealed if you can, as evidence
- Check expiry date and batch number before buying
- Time limit at the Consumer Commission is 2 years
Get your free action plan
Tell us what happened. We show your options, draft the letters and track every deadline.
Common questions
Where do I report adulterated food?
To FSSAI through its complaint channel or to your district food safety officer.
Can I get compensation?
You can claim it from the seller and manufacturer at the Consumer Commission, with proof.