Refund and Cancellation Policy
Last updated: 2026-10-18
Drafting and previewing your notice is free. This policy covers what you pay for: an advocate's review and signature, and the optional email dispatch.
When you get a full refund
- The advocate declines or is unable to sign your notice.
- We do not deliver the signed notice within 3 working days of your payment, and you ask us to cancel.
- You paid twice for the same notice, or a payment was taken but the order did not go through.
- You paid for the email add-on and the advocate could not send the notice. Only the add-on amount is refunded if the signed notice was delivered to you.
When we cannot refund
- Once the advocate has signed your notice, the service has been delivered, and the review fee is not refundable. The signed notice is yours to send.
- We do not refund because the other side did not reply or the dispute was not resolved. We do not promise outcomes.
How to ask, and how long it takes
- Email [email protected] with your case number (SKT-...) and the reason.
- We reply within 2 working days. Approved refunds go back to the same payment method (UPI, card or bank) within 5 to 7 working days.
- You can cancel before an advocate starts work. Write to us and we refund the full amount.