CPGRAMS grievance text format (sample to paste)

Updated 2026-10

The CPGRAMS portal has a character limit and takes plain text. A short, factual grievance with your reference numbers gets routed to the right officer.

Grievance regarding [SERVICE OR MATTER] - [OFFICE NAME]

I applied for [SERVICE / APPLICATION] on [DATE], application / reference no. [NUMBER].

[WHAT HAS GONE WRONG: DELAY, REFUSAL OR NO RESPONSE, AND FOR HOW LONG.]

I have already [VISITED / WRITTEN TO] the office on [DATES] (earlier grievance no. [NUMBER], IF ANY).

Request: Please [SPECIFIC ACTION YOU WANT] and inform me of the action taken.

Suggested ministry / department to select on the portal: [MINISTRY OR DEPARTMENT]

A sample for understanding the format. It is general information, not legal advice. An advocate should check a notice before it is sent.

How to fill it in

• Plain text only, no tables or formatting
• Use the application or reference number and the exact dates
• State what went wrong and for how long, without opinions
• Say what you want the office to do
• Pick the right ministry or department on the portal

Key facts

• Free to use; keep the registration number
• You can file an appeal on the portal if the reply does not help
• RTI is a separate route to ask for records

Read the full guide: CPGRAMS complaint: how to file a grievance against a government office

Common questions